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SHIPPING & DELIVERY
We pack every bottle with the same care we put into formulating it. Here's exactly how — and how long — it gets to you.
Last updated: May 2026
1–5
business days to process
7–14
business days in transit
Worldwide
we ship internationally
Four steps, two emails, one bottle on its way.
Immediately
You receive an order-confirmation email within minutes. Save your order number — you may need it later.
1–5 business days
We pack your order from our warehouse, inspect the seal on every bottle, and prepare it for the carrier. Orders are not processed on weekends or US holidays.
You get a tracking link
Once your order leaves our warehouse, you'll receive a shipping-confirmation email with a tracking number you can use to follow its journey.
7–14 business days after shipping
Your bottle arrives. Open it, take one softgel with breakfast, and start your 30-day window.
Shipping charges for your order are calculated and displayed at checkout, based on your destination and chosen method. You'll see the exact cost before you pay — no surprises at the door.
US orders over $50 ship free.
Once your order has shipped, you'll receive a shipping-confirmation email with a tracking number. Use that number to follow your shipment from our warehouse to your doorstep.
You can also view your order status anytime by logging into your account.
We currently ship worldwide. International transit times vary depending on the destination country and any customs procedures that apply.
International customers are responsible for any duties, taxes, or import fees levied by their country of delivery. These are not included in the price you pay at checkout.
If your tracking shows delivered but you haven't received your order, please first check with your neighbors and household — then contact us within 14 days of the delivery date.
If your order arrives damaged or with missing items, email us a photo within 7 days of receipt and we'll replace it at no cost to you.
A note on delays
Delivery times listed above are estimates based on typical carrier performance. Customs clearance, postal-service backlogs, severe weather, and major holidays can occasionally cause delays beyond our control. If your order hasn't arrived within the expected window, please reach out — we'll investigate and make it right.
Our customer-care team replies to every message within one business day. We're real humans — not bots.
Disclosure: These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease.
© 2026, Crocea
